Cancellation Policy
At Ciclo Essentials, we understand that plans can change, and we strive to make the order cancellation process as smooth as possible. Please review our cancellation policy below.
Order Cancellation
- You may cancel your order within 24 hours of placing it for a full refund.
- Once an order has been processed or shipped, it cannot be canceled.
- If your order has already been dispatched, you may refer to our Refund Policy for return options.
We accept returns only in the following cases :
- If the product has a manufacturing defect.
- If the wrong product was shipped to you.
Returns will not be accepted for any other reasons.
How to Request a Cancellation
To cancel your order, please contact us as soon as possible:
Email: team@cicloessentials.com
Phone: +91-8058688888
Business Hours: 10 AM – 6PM (Mon – Fri)
Refund for Canceled Orders
- If your cancellation request is approved, your refund will be processed within (5 – 7) business days to your original payment method.
- If your payment has not yet been captured, the transaction will be voided instead of refunded.
Cancellations by Ciclo Essentials
We reserve the right to cancel orders due to the following reasons:
- Fraudulent or suspicious transactions
- Product unavailability
- Shipping restrictions in certain locations
- Pricing or listing errors
In such cases, you will be notified promptly, and a full refund will be issued.
Modifying an Order
- If you need to make changes to your order (such as updating the shipping address or changing an item), please contact us within 24 hours of placing the order.
- Once an order is processed, modifications may not be possible.
Contact Us :
If you have any questions about our cancellation policy, feel free to reach out:
📧 Email: team@cicloessentials.com
📞 Phone: +91-8058688888