A real person answers — usually within a few hours, always within one business day.

Before you write — the quick answers

  • Where's my order? Track it here with your order or AWB number.
  • Will this part fit my bike? Save your bike in My Garage for automatic fit badges, or send us your bike model and the part link.
  • Shipping: Free above ₹1,499. Dispatch in 24–48 hours, delivery in 2–7 days. COD available.
  • Returns & warranty: See our Return Policy, or email us with your order number and photos for warranty claims.
  • Dealer enquiries: Apply here — we respond within 2 business days.

For anything else, use the form below and include your order number if you have one.

Get in touch

We're here to help

Questions about your order, products, or trade account? Send us a message and we'll get back to you within 1 business day.

Email us

hello@cicloessentials.com We reply within 1 business day

Call us

+91 98765 43210 Mon–Sat, 10am–6pm IST

Head office

Ciclo Essentials Bengaluru, Karnataka 560001

Support hours

Monday – Saturday 10:00 AM – 6:00 PM IST